Tea Drops
Refund Policy
Updated September 1, 2026
We want this to be transparent: we accept returns of defective and non-defective merchandise, and we accept exchanges. A return request must be made within 30 days after delivery.
In plain terms, returns are handled by mail and must be authorized before anything is sent back. A free return label is included in the parcel, and no restocking fee is charged.
The operating rule is that exchanges depend on current inventory. If an exchange cannot be supplied, we will explain the available resolution.
To avoid uncertainty, eligible merchandise must be new, unused, and in its original condition with the original packaging, tags, and included accessories. A change of mind, personal preference, or selection of the wrong product may qualify as a non-defective return.
If you need help, damaged, defective, incorrect, incomplete, or materially misdescribed merchandise may also be reported. Include the order number, checkout email, a description of the issue, and photos or video of the item and packaging for damage, defects, wrong items, or missing contents.
We want this to be transparent: after a refund is approved, it is processed to the original payment method within 10 days. A bank or card issuer may require additional time to post the credit.
Contact
Email: leofnkassulkomp870@gmail.com
Mailing address: 216 Wall St, Cairo, OH, 45820, United States
Phone: 406-215-7395